It’s unoriginal and it will never work. But neither of those things matter.

In other words, trust your customers.

Winston Churchill famously said “history is written by the victors” and nowhere is this more true than in startupville.

My oldest son graduated from college in June. He’s already started his own company.

And if all else fails, just start your own company.

If you want to be an entrepreneur, just be one.

It’s not what you say . . . it’s how you act.

Have the courage to put the customer first.

And why it never makes a difference.

Hint: It’s Richard Branson’s fault.

Marc Randolph

Netflix Co-founder. Entrepreneur, Investor and Advisor

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